Collaborative Intelligence

Books on Emotional Intelligence, TESI, Team Building Articles on Emotional Intelligence, Financial Coach, Team Building

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Articles on Emotional Intelligence, Financial Coach, Team Building
The following is a selection of articles written by members of the Collaborative Growth team. All materials have a copyright held by Collaborative Growth, LLC. Contact us for permission to quote, reprints or comments.

Emotionally Intelligent Team

  • Leading Organizational Change in a Divided World
    Effective leadership across an organization is the key differentiator to maintaining competitive advantage and organizational performance. Creating organization culture that supports ease in communication, dealing with conflict, collaboration and mutual respect establishes success for the organization and loyalty from leaders and their staff. Yet, creating a cohesive culture is harder now than ever given that our 24/7 news cycle and polarized politicians seem to be scaring everyone to one side or the other of value-laden issues.. Open PDF...

  • Influencing for Change in a Divided World
    Divisiveness in the external world is impacting organizational culture. When family members question sharing holidays because they don’t want to hear each other’s differing views, it is certain similar impacts are happening in the workplace. This creates a clarion call for leaders to proactively build an environment that supports connection over separation. We are discussing this vital topic in our webinar. Open PDF...

  • Coaching Leaders & Teams to Grow Conflict Resolution Skills
    We are often asked to work with leaders, staff and organizations to guide them in improving their conflict resolution and communications skills. It is an honor to have this opportunity, one we don’t take lightly. Our intention is to facilitate a transformative process that results in sustainable behavior change. Reaching that long term goal requires investment by the individual, team or organization and the coach/facilitator. Open PDF...

  • Avoid Emotional Pitfalls at Work
    Frequently encountered emotional intelligence (EI) pitfalls that limit relationships and productivity at work are numerous. Ordering people to just “get it done” could well be the top pitfall of all. Do you agree? Several pitfalls and better EI Options are listed below. Open PDF...

  • Authentic Success for 2017

    How was your 2016? We know it was challenging for many in the world. There’s a strong sense of divisiveness in communities and nations, war, displacement, financial troubles. Instead of continuing to list and focus on challenges, let’s move toward what is right. Open PDF...

  • Managing Your Resilience Meter

    Managing resilience in today’s fast paced world of high expectations is tough. Change and challenge are often the norm whether it comes from a new program being unveiled, a complete reshuffle due to a merger or parents moving into a care facility. Too often the challenges become just too much and frequently trigger inflexibility, feelings of overwhelm and loss of composure. Open PDF...

  • Using Emotional Intelligence to Message Up & Across

    Managing up or messaging up are goals frequently raised in executive coaching sessions. We add messaging across – that is to peers - to this imperative goal. Messaging up and across refers to intentionally and deliberately communicating well with your boss and those above your boss and with your peers. It is a deliberate effort to bring understanding and collaboration to relationships between people who may have different perspectives.
    Go to article...

  • Crafting an Emotionally Sustainable Lifestyle

    Life is precious and is best lived when we pay attention to creating an emotionally sustainable lifestyle. We are passionately committed to providing our services in order to support individuals and teams in living emotionally sustainable lifestyles. This is also known as living resiliently.
    Go to article...

  • Resilient Leaders Shine Despite Adversity

    President Abraham Lincoln remains a model of transformative leadership more than 150 years after he served as the 16th president of the United States. Lincoln led the United States through its Civil War—a great constitutional and political crisis. Throughout his presidency, he was focused on his vision of maintaining the unity of the nation with unwavering passion, yet was able to exert high flexibility and impulse control in the strategies he employed.
    Go to article...

  • Multitasking Brings High Costs

    Remember the days when you could drive your car without even thinking about talking on the cell phone or feeling like you “should” text at a stoplight even though it is illegal? Those were simpler times. In today's world many think multitasking is an unavoidable process, but how has attempting to perform all of these tasks simultaneously affected performance?
    Go to article...

  • Top 10 Reasons for Playing

    1. It feels good and makes you happy!
    2. Happy is good! Good for your health, for your decision-making, for your relationships….. Heck, what isn’t it good for?
    Go to article...

  • Acting with Collaborative Intelligence: Your 10 Step Guide

    Collaboration is a result of people working together to reach a mutual answer to a challenge or opportunity. As our world becomes more integrated and boundaries become more blurred the need and desire to collaborate is heightened. We see this on the internet, such as with Wikipedia, in organizations of all sizes and shapes, such as the better efforts at the United Nations and in performance goals for individuals and leaders, such as the Executive Core Qualifications (ECQ’s) that leaders in the federal senior executive service are to meet. Go to article...

  • Emotional Intelligence: A Leader’s Prime Asset

    Isn't it wonderful that one of our most important assets as a leader is something which we can improve? Emotional Intelligence (EI) predicts between 27% and 45% of job success, while IQ predicts only 1% to 20%, with the average being 6%. Open PDF...

  • Unpacking Team Identity

    In some ways Team Identity is the most fundamental competency of teamwork because this skill set incorporates the desire of the members to include each other and work together as a team. Many of the teams in existence today were assembled by others and told to work as a team but by itself that will never accomplish the goal – especially in national and organizational cultures where competition is so highly rewarded. Open PDF...

  • Collaborative Growth’s Team Model Builds Trust

    Invest in a strong foundation for your team and you gain big results – trust, identity, loyalty and better decisions. And it doesn’t stop there. These results lead to sustainable productivity and emotional and social well-being for the team and its individuals. That’s the stuff of a healthy and vibrant organization! That spells Wealth! And it’s the heart of the Collaborative Growth Model which develops team ESE (emotional and social effectiveness). Open PDF...

  • Helping Teams Where it Hurts

    While most of the work for organizations is accomplished by teams, just imagine team productivity if their pain was attended to! You can listen to our recent webinar to gain many specific strategies on how to help teams make this transition. In this article we will highlight several areas where we’ve seen considerable team pain and strategies for resolving the concerns. Open PDF...

  • Can Virtual Teams Demonstrate Emotional & Social Intelligence?

    When Manuel cut off Maria and implied her research was simplistic during the recent team webinar, most of the other team members checked out and started doing email. Maria wiped a tear away and swore to herself that she wouldn’t risk participating again. The Team Leader, who is a top notch engineer and is signed up for his first management training class next month, said nothing. This interaction cost the team and the organization in terms of engagement, trust, and willingness to take risks with one another, yet nothing may ever be done about it. Open PDF...

  • The 7 R's of Team Motivation

    Motivation is your team’s commitment to mobilize its three primary resources: time, energy and intelligence. We guide you through understanding how to motivate your team in Chapter Four of The Emotionally Intelligent Team. There’s no cookie cutter approach for creating motivation – the right strategies need to connect with your team. There are tools for success! As a team, focus on the values supporting your work, the relationships and the rewards available.Go to article...

  • Inside Out for Adults - Mindfulness

    Joy, Anger, Disgust, Fear and Sadness interact in Inside Out, a 2015 American computer-animated comedy-drama film produced by Pixar Animation Studios and Walt Disney Pictures. The film is set in the mind of an 11 year old girl, Riley, who has been very happy until her parents uproot her as they move from Minnesota to San Francisco.
    Go to article...

  • Why Teamwork Gets So Tricky

    After more than 20 years of investigation and practical application at Collaborative Growth, the results are in: Developing leaders is comparatively easy. Developing teams…well that’s a different story – and here’s why. Any individual who is interested in becoming a more effective communicator (and this is the most fundamental and far-reaching skill of leadership) can practice the known skills that will make him or her easier to understand. Go to article...

  • Team Leaders Motivate Your Teams!

    Leading emotionally intelligent teams is a tough job. Developing your skill is worth it as teams strong in EI are productive, creative and loyal to their organization. Building team motivation is a key strategy for success and it’s a skill team leaders can always enhance by implementing the 7 motivation actions. Go to article...

  • Communicating Around the Team Table

    Ask any team what they need to improve most and they are like to say “Communications!” And they are right. Any team that communicates well has the foundational tools to respond well to stress, conflict, changes and to have a positive mood. So there’s a lot in it for you as a team leader or team member to improve team communications.
    Go to article...

  • Teambuilding with EI Competencies

    What makes a group of people want to work together as a team? What makes a team want to do their very best work? When people feel safe, supported, and free to make a valuable contribution that will be recognized, they consistently perform at their best. In this article we explore how to build the emotional intelligence competencies necessary to create these conditions. Go to article...

  • Avoid Emotional Intelligence Pitfalls at Work

    Frequently encountered emotional intelligence (EI) pitfalls that limit relationships and productivity at work are numerous. Ordering people to just “get it done” could well be the top pitfall of all. Do you agree? Several pitfalls and better EI Options are listed below.
    Pitfall: Just tell your direct reports or others to do something.
    Better EI Option: ... Go to article...

  • Best Practices for Dynamic Teamwork

    Quickly inventory the number of teams you serve on now; then as a stretch goal list key teams you have served on for the last five years. Is it a big list? Did you previously and do you now enjoy your team memberships? The answer is probably “It depends.” It’s more fun and rewarding to be a part of a successful and productive team, and there’s no time like the present to decide to improve your team.Go to article...

  • TESI® 2.0 HAS ARRIVED!!!

    Your clients want more resources to support their teams and we are responding with the new TESI 2.0 supported by a highly informative User’s Manual. Join us at our Engagement Webinars August 8 or August 25 to learn more and participate in the role out discussion! Go to article...

  • Facilitation Supports Collaborative Decision-Making

    Good facilitators create a curious and safe environment that promotes creative and sustainable decision-making. Organizations seek facilitation when they value an integrated group process with lasting results. A well facilitated process focuses on building Collaborative Intelligence™. Go to article...

  • How’s Your Resilience Meter?

    Give yourself one of the best gifts available – expand your resilience. Sustainable behavior change is a lifestyle change, not a whim. That’s very much the truth for expanding your resilience. Scientist and leading scholar in the field of positive psychology, Barbara Fredrickson reports that in their entire research program in resilience they found that the key active ingredient supporting those with higher resilience is positivity, which includes openness and a better ability to keep things in perspective and see the bigger picture.
    Go to article...

  • Generative Discussions by Boards Create Shared Meaning

    In his article “What Makes Great Boards Great” Sonnenfeld (HBR, September, 2002) researched many of the structural ideas of what differentiates great boards from other boards and found it’s not the structure, such as financial literacy, age, attendance or professional skills that’s the success differentiator, rather it is the social system the board has established. He discusses a virtuous cycle of respect, trust and candor that establishes well-functioning teams, including boards. “What distinguishes exemplary boards is that they are robust, effective social systems” according to Sonnenfeld.
    Go to article...

  • What Do You Think & Feel? The Art of Giving Feedback

    “What is the shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don't forget that feedback is one of the essential elements of good communication.” www.thinkexist.com Go to article...

  • Building Emotional Sustainability

    The crisis conditions we see in the planetary environment today are a direct reflection of the crisis conditions we find in the workplace. No oil is spilled, no dangerous levels of carbon dioxide are generated, no toxic chemicals are manufactured, no resources are extracted, no investment vehicles are designed except as the result of people working together to get as much value from their efforts as possible. Here’s the problem: our determination of what is valuable has been distorted by our perception of lack and the fear that this occasions in us at the deepest unconscious levels. The answer is embedded in using all our forms of intelligence. One of the most powerful is emotional and social intelligence.Go to article...

  • Motivating Hospital Teams

    What happens when it’s the end of the 3rd quarter and it becomes obvious to the team that they can’t reach the year end goal? For example, in a hospital critical care team, what happens if their patient satisfaction goals are just off enough so they know they can’t meet the year end goals? The results aren’t bad, but they can’t reach their year-end goal. So what does leadership do? What does the team do?Go to article...

  • Leading the Way to Emotionally Intelligent Teams

    The world has changed. Once we thought that an MBA and wireless technology would secure the future. It won’t. Reams of data and our work at Collaborative Growth all point to the need to work together in teams and that the strategy for sustained team success is emotional and social intelligence, or ESI, at the team level. The most influential individual in this dynamic is the team leader – and it can be a daunting job at times. Go to article...

  • How To Lead Teams: The Relationship Between Team Skills and Human Development

    The Emotionally Intelligent Team model proceeds from the archetypal process of human work itself. The seven scales measured by the TESI ® (Team Emotional and Social Intelligence® Survey) are core skills for teams as they reflect specific needs that have arisen over the course of human evolution.

    1. Stress Happens -- we arrived as infants desperately needing a breath of fresh air, then warmth, then food, and the whole range of Maslow's hierarchy of needs. Go to article...

  • Acting with Collaborative Intelligence: Your 10 Step Guide

    Collaboration is a result of people working together to reach a mutual answer to a challenge or opportunity. As our world becomes more integrated and boundaries become more blurred the need and desire to collaborate is heightened. We see this on the internet, such as with Wikipedia, in organizations of all sizes and shapes, such as the better efforts at the United Nations and in performance goals for individuals and leaders, such as the Executive Core Qualifications (ECQ’s) that leaders in the federal senior executive service are to meet. Go to article...

  • Teams Asked to do More with Less

    Teams are encountering the request or demand to do more with less all too frequently. How do they respectfully re-direct expectations to gain more success in meeting productivity expectations while building their own team emotional and social intelligence? We’re the first to acknowledge that it isn’t easy. However there are strategies to support success. We discussed many in our recent webinar and will review many here. Go to article...

  • Generations in Conflict

    In working with a recent client we encountered an interesting situation that seemed rather puzzling at first. The team was reasonably large, 18 people in an IT shop for a large financial institution. The leader, a 51-year-old male, told us the younger team members (which made up almost half the team) were high maintenance and working with them was like herding cats. For example, he told us that three members of the team had called in one Monday morning saying they would be late because they were driving back from an out-of-state pro football game “they just had to see!” Go to article...

  • Building Teams with Movies

    The Help, Moneyball, and The Descendants – these Oscar nominated movies demonstrate ways of understanding team and individual emotional and social intelligence. The Oscar nominated movies and some other great ones we highlight demonstrate interesting tips for team and individual awareness. This is a great way to build team engagement and knowledge on how to improve skills. It always helps to have a model so our discussion is organized around the Team Emotional and Social Intelligence Survey® (TESI®), which includes the seven key skills we’ve found teams need for building their ESI.Go to article...

  • Emotional & Social Well-Being Supports Employee Engagement

    The good news about our 2.0 world is organizations are finally getting it – that is they are recognizing that if they place their top value on building emotional and social well being for their employees and teams, they will gain the business and financial values of increased and sustainable productivity, better decisions, loyalty and best of all trust among their workforce. Ok, they get it, but how do they DO it? It isn’t hard, yet it does require intentional commitment and follow through. Fortunately there is a road map, the powerful tools of the EQi 2.0® for individuals and the TESI® for teams are well researched assessments designed to measure and provide the path to building emotional and social well-being. These provide the data to implement a specific plan of action for individuals and teams.Go to article...

  • Leadership Development: The Four Corners of Empathetic Assertiveness

    Successful leaders exhibit skills that may look natural and easy yet are truly the result of paying close attention and being responsive to the whole environment. To do so, they learn to be emotionally literate and employ a complex set of skills in ways that may seem innate though in fact are the result of a willingness to work, learn and improve. Go to article...

  • Emotional Sustainability Practices

    To develop the truly effective solutions that today’s complex world demands, our emotional strength and resourcefulness has to be sustainable! Because right now as we are just about to resolve the current crisis, new problems are germinating, others are sprouting up and some tricky challenge has matured to the point it is just about to tap us on the shoulder and insist, “What about me??”Go to article...

  • Managers & Motivation

    Colorado’s new Governor, John Hickenlooper, states that “moods are viral” and a good one “allows people to put down their defenses.” He’s right! Managers and supervisors have tremendous influence on the mood in the workplace. Here’s a way to take your team’s temperature.Go to article...

  • Mining for Social Intelligence

    Chi! Chi! Chi! Le! Le! Le!! Inspiration, open heart, courage, hope. Countless emotional terms are associated with the October 14th, 2010 rescue of the 33 Chilean miners who have a lot to teach us about emotional intelligence. Let us reflect on the many emotions and experiences as guides into our own self-awareness. While the 33 miners survived and learned to thrive without most that we take for granted, we’ve been above ground with the sun, water, wind, earth, loved ones, and easy access to great varieties of daily experience. How happy have you been during that time? How grateful? We invite you to inquire personally by asking how well you’ve lived during those 69 days. Go to article...

  • Take Your Team to the Oscars

  • 2010: The Year of the Team - Best Practices for Dynamic Teamwork

  • Build Collaborative Intelligence with Focused Team Engagement

  • Change, Yes You Can Motivate Your Team

  • Team Conflict – Opportunity or Loss?

  • 10 Steps to Maintain Your Emotional Well-Being

  • From the Problem (5 Dysfunctions) To the ANSWER (TESI®)

  • High Productivity Results from Strong Team Identity

  • Is Your Team Fun or Effective?

  • Emotional Awareness Builds Team Persistence

  • Collaborative Intelligence™ For You and Your Team!

  • Creating Successful Teams with Emotional Intelligence - HCI White paper

  • Collaborative Growth’s Team Model Builds Trust


Emotional Intelligence

  • Multitasking Brings High Costs
  • Remember the days when you could drive your car without even thinking about talking on the cell phone or feeling like you “should” text at a stoplight even though it might be illegal? Those where simpler times. In today's world many think multitasking is an unavoidable process, but how has attempting to perform all of these tasks simultaneously affected performance? What’s the impact to our stress levels? The American Psychological Association published an article examining this very topic. They found that ultimately it takes longer and costs brain power to switch from topic to topic rather than focusing on one thing at a time. In addition to becoming less effective, multitasking greatly adds to stress – is it worth it?
    Go to article...

  • The Neurology of Conflict
  • What happens to our brains when we “lose it”? The new field of social neuroscience is discovering intriguing answers. We now know we learn in part because of mirror neurons and that spindle cells build intuition and contribute to those instant judgments now referred to as thin slicing. How do these and other brain functions affect our ability to be collaborative as we resolve conflict? In this article we’ll explore some of what we know about the brain and conflict and discuss effective conflict resolution strategies that come from people understanding their own predilections and then being able to manage their responses to achieve effective results.
    Go to article...

  • EQ 360 Builds Success, Prevents Derailment
  • Whether caused by blind spots, habits, or lack of awareness, failure to recognize how others experience the way we engage is a key contributor to leadership derailment. When we don’t notice that we lose people’s attention because we talk too long or we scare folks away by being too demanding, we miss vital information. Instead of recognizing the responses and making strategic changes the head this type of head in the sand leader keeps on keeping on right into a diminished career. So how can this be prevented? After all it is challenging to accurately discern how others are responding, and even harder to know what triggered particular responses from peers, direct reports or others.
    Go to article...

  • Qualities of Emotional Sustainability
  • At Collaborative Growth’s recent Symposium on Emotional Sustainability participants identified the key qualities they feel are associated with this hopeful term. Their answers follow and were the heart of how the Emotional Sustainability Word Cloud you see here. After some soul searching these answers were highlighted at the Symposium:
    • Gratitude – being without regret or anxiety
    • Self/other awareness
    • Work/ life integration – eliminating my own internal silos
    Go to article...

  • Crafting an Emotionally Sustainable Lifestyle
  • Life is precious and is best lived when we pay attention to creating an emotionally sustainable lifestyle. We are passionately committed to providing our services in order to support individuals and teams in living emotionally sustainable lifestyles. This is also known as living resiliently. Marcia's book Life's 2% Solution provides a well tested strategy for living with Passionate Equilibrium - being thoroughly engaged and doing so with a sense of balance. Additionally the EQi and EQ 360 for individuals and the TESI® (Team Emotional and Social Intelligence Survey) are developed to promote emotional sustainability. Go to article...

  • A Bridge Over Troubled Waters
  • Now is the time to live our intention to be the finest people we can be. Two public shootings occurred this week in states near our home in Colorado. West of us in Arizona Congresswoman Gabrielle Griffiths was shot while she spoke to her constituents in a simple public setting outside a grocery store. The Democratic lawmaker was doing the best work our politicians do; she was meeting with her constituents....How do we respond? Go to article...

  • Using Emotional Intelligence to Messaging Up & Across

    Managing up or messaging up are goals frequently raised in executive coaching sessions. We add messaging across – that is to peers – to this imperative goal. Messaging up and across refers to intentionally and deliberately communicating well with your boss and those above your boss and with your peers. Go to article...

  • EQ + IQ: The Power Source of Top Leaders

    “This is an important meeting; I want you all to leave your emotions at the door. We must make good decisions today.”
    Ever heard that one or something close? Not only is it impossible – it’s terrible advice! Recent research published by HBR points to an incorrect separation many make by acting like there’s a big difference between strategy and execution. They attribute much of this mistake to people viewing “strategic reasoning as a high-level executive function of the brain and tactical thought as a discrete, lower-level activity.” Go to article...

  • Emotional Intelligence for Technical Professionals

  • Indulge in a Learning Spree
  • High Tech Juggling

  • Motivation in the Midst of Today’s Challenges

  • Action Steps to Manage Stress & Relationships

  • Change and the Brain

  • Emotionally and Socially Intelligent Elections

  • Positive Mood & Success

  • Living with Emotional Well-Being

  • Tips On Growing Your Optimism

  • Emotional Intelligence: A Leader's Prime Asset

  • From Exile To The Boardroom

  • Emotional Wisdom For Professionals

  • The Business Case For Emotional Intelligence

  • Ethics Equals Emotional Intelligence
    - Part I    -  Part II

  • Building The Collaborative Advantage

Overcoming the 5 Dysfunctions of a Team

The following 5 articles address each of the 5 dysfunctions teams often exhibit as identified by Patrick Lencioni and provide strategies for overcoming those dysfunctions.

Conflict Resolution

The 2% Solution

Best Practices

Other Articles





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