Coaching Leaders & Teams to Grow Conflict Resolution Skills

The single biggest problem in communication is the illusion that it has taken place. George Bernard Shaw We are often asked to work with leaders, staff and organizations to guide them in improving their conflict resolution and communications skills. It is an honor to have this opportunity, one we don’t take lightly. Our intention is …

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Avoid Emotional Intelligence Pitfalls at Work

Frequently encountered emotional intelligence (EI) pitfalls that limit relationships and productivity at work are numerous. Ordering people to just “get it done” could well be the top pitfall of all. Several pitfalls and better EI Options are listed below. Pitfall: Just tell your direct reports or others to do something. Better EI Option: Use your …

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