Leadership Development: The Four Corners of Empathetic Assertiveness

Leadership Development: The Four Corners of Empathetic Assertiveness

– Marcia Hughes and James Terrell “The single biggest problem in communication is the illusion that it has taken place.” George Bernard Shaw Successful leaders exhibit skills that may look natural and easy yet are truly the result of paying close attention and being responsive to the whole environment. To do so, they learn to …

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The Neurology of Conflict

The Neurology of Conflict

– Marcia Hughes & James Terrell What happens to our brains when we “lose it?” The new field of social neuroscience is discovering intriguing answers. We now know we learn in part because of mirror neurons and that spindle cells build intuition and contribute to those instant judgments now referred to as thin slicing. How …

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