– Marcia Hughes and James Terrell “The single biggest problem in communication is the illusion that it has taken place.” George Bernard Shaw Successful leaders exhibit skills that may look natural and easy yet are truly the result of paying close attention and being responsive to the whole environment. To do so, they learn to …
Read moreLeadership Development: The Four Corners of Empathetic Assertiveness
– Marcia Hughes & James Terrell “Feedback is the breakfast of champions.” Ken Blanchard Through 360 reviews for leaders, team surveys and coaching we have found that giving effective feedback is one the most likely challenges, even for the most effective leaders. There are many reasons given. Some say they’re just too busy; others say …
Read moreWhat Do You Think & Feel? The Art of Giving Feedback
– Marcia Hughes & James Terrell Managing (or messaging up) are goals frequently raised in executive coaching sessions. We add messaging across – that is to peers – to this strategic goal. Messaging up and across refers to intentionally and deliberately communicating well with your boss and those above your boss and with your peers. …
Read moreUsing Emotional Intelligence to Message Up & Across
– Marcia Hughes & James Terrell It’s our tradition to begin our monthly communications with you with this article. We invite you to deliberately set the stage for your best possible 2020. Later articles will focus on building your willpower and managing your stress so you will successfully enjoy your positive intentions as they occur. …
Read more10 Actions to Make Your 2020 a Year of Authentic Success
– Marcia Hughes & James Terrell What happens to our brains when we “lose it?” The new field of social neuroscience is discovering intriguing answers. We now know we learn in part because of mirror neurons and that spindle cells build intuition and contribute to those instant judgments now referred to as thin slicing. How …
By James Terrell and Marcia Hughes The power of emotional intelligence is in its ability to make visible and conscious what is going on at an invisible and mostly unconscious level of reality. One of the 16 competencies measured by the EQi is Reality Testing and it is defined as how objectively and accurately we …
– Marcia Hughes and James Terrell Note: This is the second in a series of articles that explores the connections between the EQi 2.0 and wellbeing. Each article focuses on one of the 5 EQi composite areas or the Wellbeing Indicator, which includes the vital skill of happiness. Self-Expression includes three core skills according to …
It feels good and makes you happy! Happy is good! Good for your health, for your decision-making, for your relationships….. Heck, what isn’t it good for? It’s good for our world economy – a stretch? Maybe, but what about the recreation dollars we spend even if we’re just driving to a great hike in the …
Managing up or messaging up are goals frequently raised in executive coaching sessions. We add messaging across – that is to peers – to this imperative goal. Messaging up and across refers to intentionally and deliberately communicating well with your boss and those above your boss and with your peers. It is a deliberate effort …
Read moreUsing Emotional Intelligence to Message Up & Across
Frequently encountered emotional intelligence (EI) pitfalls that limit relationships and productivity at work are numerous. Ordering people to just “get it done” could well be the top pitfall of all. Do you agree? Several pitfalls and better EI Options are listed below. Pitfall: Just tell your direct reports or others to do something. Better EI …