A Coach’s Guide to Emotional Intelligence

– James Terrell and Marcia Hughes

A Coach’s Guide to Emotional Intelligence by Marcia Hughes and James Terrell“This book is a rich harvesting of the wisdom of many teachers, each of whom has discovered a core truth: we can¹t be fully human, offer our contributions, or live meaningful lives if we disregard or neglect our emotions. As the craziness of this time engulfs us, this truth provides a lifeline to a saner, happier life for us all.”

Margaret J. Wheatley, author, Leadership and the New Science

We know that Coaching is powerful. We know that Emotional Intelligence is powerful. When these two forces of power are brought together, the possibilities are transformative. Coaches, you have the gift of helping your clients and staff change the way they feel, perform and the level of their life satisfaction. As you help them become increasingly familiar with their emotional control panel and how the dials for each of the strategies and competencies are currently set, they can learn how to change interfering behaviors and make their lives more effective and satisfying. Coaching must be matched with emotional and social intelligence to prevent or repair the emotional rifts, issues, blocks, and catastrophes that undermine our clients’ success.

The Guide, is a practical resource designed to steer your work with the five specific skill areas that are necessary to help your clients or staff develop emotional and social effectiveness. For example, we found that to develop the skill of Valuing Others the most relevant EQi skills are as shown in this extrapolation from A Coach’s Guide to Emotional Intelligence:

EQi 2.0 skills supporting the ability to Value Others: 
Emotional self awarenessEmpathy
Interpersonal relationshipsFlexibility
OptimismSocial Responsibility
Reality Testing

In the book, we provide a chart showing which of the skills to draw upon from the three most popular EQ instruments, the EQ-i, the MSCEIT, and the ESCI when you’re working to build any of these five skills.

5 Skills to Sustainable Change
Coaches seek to assist clients in building skills that permeate throughout their life. These big picture strategies call for using several emotional and social effectiveness skills strategically. It’s not the same for every client. The big picture strategies are:

  • Valuing Self
  • Valuing Others
  • Responsive Awareness
  • Courage
  • Authentic Success

Coaching for emotional and social effectiveness is a process of helping others learn how to express and receive emotional energy in ways that strengthens their connection with others and that builds more effective relationships. This requires that both the coach and the client be able to recognize and accurately decode the meaning of the emotional energy patterns in the conversation. It includes helping your clients learn effective strategies for managing their own emotional energy and responding effectively to those of others around them.

You’ll find guidance from powerful contributions from Julio Olalla, founder, and Terrie Lupberger, CEO, of the well-known Newfield Network, which guides coaches in understanding emotions as a new field of learning and developing your own emotional awareness as a coach. Our beloved Lee Salmon, coach extraordinaire, who was a leader with the Federal Consulting Group, contributed a chapter on working with government leaders to build emotional and social intelligence.

This book is chock full of practical strategies and case examples that promote your ability to help your client build emotional and social effectiveness, whether you are a professional coach or a leader coaching your employees. These skills are implemented through using the powerful EQi 2.0. Collaborative Growth has been privileged to certify people world-wide in the EQi 2.0.

© Copyright, 2019. All materials are copyrighted by Collaborative Growth, LLC. A.R.R. Contact us for permission to quote, make reprints or for comments.

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