In this final week of October we will wrap up our discussion on Collaborative Intelligence (CQ, CI). In the previous two blogs we evaluated motivation, team identity, emotional awareness, and communication. These are skills and behaviors that successful teams seek out when improving CQ. The circle isn’t complete without these final three. In this blog stress tolerance, conflict resolution, a positive mood are examined.
Stress tolerance is the skill of holding the world’s parade of unpleasant surprises at bay. Using other skills such as emotional awareness, conflict resolution, and communication will allow a group to deal with stress earlier in the development and thus make it more manageable. Dealing with adversity and turning challenges into opportunities is the best outcome of stress tolerance.
Conflict resolution is the process employed by individuals and teams facing confrontation. What team do in the face of adversity can define the group. when you’re willing to entertain change and conflict, giving up much of the illusion that you’re in control, you and your team can actually find powerful new levels of success.
One attribute that can effect conflict resolution and stress tolerance is a Positive Mood. Optimism and simple happiness have a lot to do with this type of attitude. As a leader, when people look to you during adversity and you can reflect a positive mood the results are exponential.
These skills and behaviors are the first steps needed to raise the collaborative intelligence of a group. When analyzing a group be sure to recognize your own deeds first. Leading by example has always been the most effective way to create a positive a environment.