Handbook for Developing Emotional and Social Intelligence

Leading scholars and experienced practitioners came together to create this rich collection of EI knowledge and solutions that provide a solid asset for everyone involved in developing leaders, teams,and organizations. The handbook features case studies, best practices and proven tools that show how emotional and social intelligence is being harnessed to directly improve individual, team, and organization effectiveness. Contributions focus on learning hot spots such as leadership, recruitment, conflict resolution, team development and stress management. Organized in four parts the book addresses (1) Coaching: working with leaders and other individuals; (2) Teams, Organizations, and Cultures: working with systems; (3) Multiple Perspectives: combining resources such as the EQi and the MBTI, and Education: addressing the needs of leaders and students.

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