– Marcia Hughes and James Terrell “The single biggest problem in communication is the illusion that it has taken place.” George Bernard Shaw Successful leaders exhibit skills that may look natural and easy yet are truly the result of paying close attention and being responsive to the whole environment. To do so, they learn to …
Read moreLeadership Development: The Four Corners of Empathetic Assertiveness
– Marcia Hughes Rachael (not her real name) told me without doubt that she couldn’t give empathy at work to her direct report by acknowledging that he was dealing with many pressures at work and home. She was searching for a way to influence him to be more productive. Rachael told me he had a …
– Marcia Hughes and James Terrell Note: Marcia spoke at the 6th Annual Assessing & Developing Potential & Performance Summit in Chicago on this topic. If you want to make peace with your enemy, you have to work with your enemy. Then he becomes your partner. Nelson Mandela Effective leadership across an organization is the …
by Marcia Hughes and James Terrell The most beautiful people we have known are those who have known defeat, known suffering, known struggle, known loss, and have found their way out of the depths. These persons have an appreciation, a sensitivity, and an understanding of life that fills them with compassion, gentleness, and a deep …
By James Terrell and Marcia Hughes The power of emotional intelligence is in its ability to make visible and conscious what is going on at an invisible and mostly unconscious level of reality. One of the 16 competencies measured by the EQi is Reality Testing and it is defined as how objectively and accurately we …
Leading emotionally intelligent teams is a tough job. Developing your skill is worth it as teams strong in EI are productive, creative and loyal to their organization. Building team motivation is a key strategy for success so team leaders maximize their own success by implementing the 7 motivation actions. Before you implement any of these …
Leaders are role models; people will follow your example. Is that a good thing? Divisiveness in the external world is impacting organizational culture. When family members question sharing holidays because they don’t want to hear each other’s differing views, it is certain similar impacts are happening in the workplace. This creates a clarion call for …
Marcia Hughes ©ATD2016, published May 2016 President Abraham Lincoln remains a model of transformative leadership more than 150 years after he served as the 16th president of the United States. Lincoln led the United States through its Civil War—a great constitutional and political crisis. Throughout his presidency, he was focused on his vision of maintaining …
Isn’t it wonderful that one of our most important assets as a leader is something which we can improve? Emotional Intelligence (EI) predicts between 27% and 45% of job success, while IQ predicts only 1% to 20%, with the average being 6%. With a healthy combination of awareness and positive intention, we can improve our …
“Pride broadens your mindset by igniting your visions about other and larger ways in which you might be helpful.” Barbara Fredrickson Positive attitudes on your team will build resilience and impact every dimension of team work. Positivity will impact how well people get along with one another, how pleased they are to be on the …